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At times problems arise and customers need to contact customer service.
Customers tend to contact the store where the phone was purchased, with little to no resolve.
We were placed on hold for approximately 5 minutes and eventually a live representative answered the call. I asked several questions regarding transferring from an existing service to Straight Talk.
He answered the questions with authority as if he was well versed in the product and services.
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Our software can help you keep them on the right track.
Customers upload money onto the phones where they receive unlimited talk and text. A benefit of Straight Talk includes no credit check and the ability to start and cancel service on your terms.
We sent an email asking if an i Phone will work with the service and still awaiting a response.
We reached out to Straight Talk in order to speak with a customer service representative.
We encountered an automated system giving detailed instructions with a multitude of options.
We had to press 1 several times in order to speak to a representative.